1942-, American Management Consultant, Author, Trainer
All business success rests on something labeled a sale, which at least momentarily weds company and customer.
Thomas J. Peters – [Leaders and Leadership]
Celebrate what you want to see more of.
Thomas J. Peters – [Imagination]
Communication is everyone's panacea for everything.
Thomas J. Peters – [Communication]
Excellent firms don't believe in excellence — only in constant improvement and constant change.
Thomas J. Peters – [Excellence]
Five daily newspapers arrive in my California driveway. The New York times and the Wall Street Journal are supplemented by three local papers. As for magazines, I read, or at least skim, Business Week, Forbes, The Economist, INC; Industry Week, Fortune. Other subscriptions include Sales and Marketing Management, Modern Health Care, Progressive Grocer, High Tech Business, and Slaon Management Review from MIT. I religiously read Business Tokyo, Asia Week, and Far Eastern Economic Review. I glance at Newsweek and Time … but I devour the New Republic, Policy Review, Foreign Affairs, The Washington Monthly, and Public Interest. How about books? A dozen or more each month.
Thomas J. Peters – [Books and Reading]
Give a lot, expect a lot, and if you don't get it, prune.
Thomas J. Peters – [Giving]
Good managers have a bias for action.
Thomas J. Peters – [Management]
If a window of opportunity appears, don't pull down the shade.
Thomas J. Peters – [Opportunity]
If your company has a clean-desk policy, the company is nuts and you're nuts to stay there.
Thomas J. Peters – [Company]
Management is about arranging and telling. Leadership is about nurturing and enhancing.
Thomas J. Peters – [Leaders and Leadership]
The best leaders… almost without exception and at every level, are master users of stories and symbols.
Thomas J. Peters – [Leaders and Leadership]
The magic formula that successful businesses have discovered is to treat customers like guests and employees like people.
Thomas J. Peters – [Business]
The simple act of playing positive attention to people has a great deal to do with productivity.
Thomas J. Peters – [Praise]
Train everyone lavishly, you can't overspend on training.
Thomas J. Peters – [Training]
We found that the most exciting environments, that treated people very well, are also tough as nails. There is no bureaucratic mumbo-jumbo… excellent companies provide two things simultaneously: tough environments and very supportive environments.
Thomas J. Peters – [Environment]
Winners must learn to relish change with the same enthusiasm and energy that we have resisted it in the past.
Thomas J. Peters – [Change]